Return and Refund Policy
Last updated: 1/22/2025
1. Digital Products
Due to the nature of digital products, we generally do not offer refunds on purchases once the product has been delivered. However, we value your satisfaction and will consider refunds on a case-by-case basis.
2. Refund Eligibility
You may be eligible for a refund if:
- The product is materially different from its description on our website.
- The product is non-functional or doesn't perform as advertised.
- You haven't downloaded, streamed, or accessed the product.
3. Refund Process
To request a refund:
- Contact our customer service team at refunds@nrlit.store within 14 days of purchase.
- Provide your order number and a detailed explanation of why you're requesting a refund.
- Our team will review your request and respond within 5 business days.
4. Refund Method
If your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to appear in your account can vary depending on your payment provider.
5. Exceptions
We reserve the right to refuse refunds if we suspect fraud or abuse of our refund policy.
6. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at refunds@nrlit.store.